Website: https://hertsandessexmotorcompany.co.uk
Phone: 01992 466655
Address: Unit F Belcon Industrial Estate Binngley Road, Hoddesdon, EN11 0NX
About company:
HERTS AND ESSEX MOTOR COMPANY Herts and Essex Motor Company Ltd is authorised and regulated by the Financial Conduct Authority, FRN: 709991. All finance is subject to status and income. Written quotation on request. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers. It is our intention to provide a high level of service at all times. However, if you have reason to make a complaint about our service you should contact Herts and Essex Motor Company Ltd at Unit F, Bingley Road, Hoddesdon, Essex EN11 0NX. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at http://www.financial-ombudsman.org.uk We charge an administration fee to cover essential documentation and administration costs related. To ensure we can offer all our customers the best value we have tailored our administration fee to our customers individual circumstances. This fee is a compulsory fee and applies to all our cars depending on your below circumstances: Retail customer Admin Fee £199, Returning retail customer purchasing within a 12 month period Admin, Fee £0 *limited to one additional purchase per year, Returning retail customer purchasing in between 13- 24 month period, Admin Fee £99 *limited to one additional purchase per year, Export Customer Admin Fee £199, Retail Customer using a finance broker outside our official panel of lenders Fee £199, Motoring Trade Customers Admin Fee £99
I cannot fault them down at Herts and Essex, honestly you can really tell where their priorities are! The customer service was excellent, definitely worthy of five stars. The Golf I bought is nothing short of perfect, it drives incredibly well and looks wise it is just what I was after too! A big thanks again to you all!
I couldn’t rate Herts and Essex Car Company highly enough! They were fantastic when I visited them at the end of last year. I came down to view a Mercedes I had found online and I was happy to find it was just a nice in person! I proceeded with the purchase and everything went through nice a smoothly. I wouldn’t hesitate to return.
I LOVE my Qashqai, it has been an absolute dream to drive since it came home with me I am so pleased I made the decision to buy it. I cant thank Herts and Essex enough, they were kind and put no pressure on me. I felt a little apprehensive at first because I had never used this dealership before I didn’t know what to expect but there was a nice relaxed atmosphere which was great.
I am loving my Honda and it was very convenient being able to have it delivered to my home! I am happy with the customer service and the delivery driver was very helpful too 😊
I have had no problems with my A Class it is a lovely car! It drives well and looks the part too. In terms of customer service that was all great, the team were polite and easy to talk to.
I highly recommended Herts and Essex, they are absolutely lovely here! The level of customer service I received was incomparable to previous car buying experiences. The process was so straightforward and uncomplicated. I do love my Fiat 500, they are such cute cars.
I am absolutely in love with my Corsa, it is such a lovely car! I am having so much fun on the roads and it definitely looks the part as well. It was my first time using Herts and Essex, however, I’m sure it won’t be my last, they were so nice to deal with and helped make it a really streamline buy! I have already recommended to a few friends of mine as I am over the moon with it!
My Polo is so lovely, it is driving ever so well and looks great! The team were really helpful throughout as well, ensuring I understood every part of the process. The transaction was sorted with no fuss so I can’t complain, I’d happily recommend!
My Mercedes is just beautiful, running really well, sounds great and looks amazing from the outside. I’ve had loads of nice comments, I’ve always wanted an A Class so I’m super happy. The customer service was great and met my expectations, if not exceeded, very kind and courteous staff. The whole process was quick and easy all the documents and paperwork was completed and the handover was hassle-free. If you are looking for a quick, easy and stress free car purchase I suggest Herts and Essex Motor Company.
As a business owner myself I feel like it is really important to give that positive feedback as sometimes it can slip through the net. So here it is, my positive feedback… This is the second time I have used Herts and Essex, I came back the second time because I could not fault them the first time. They are spot on, really really good, couldn’t have asked for better service! My transit is superb. I’ll see see you again for the next one guys.
This dealership really take the time to get to know you as a customer and understand your wants and needs in a vehicle. The C class that was recommended to me is great, its a tidy looking car that meets my criteria exactly. I’ve not had any issues with the car since bringing it home and cannot fault a single thing during the purchase. Fantastic dealership who put their customers first.
I have already recommended Herts and Essex company to my friends, the guys down there are just awesome, so very helpful and always on the ball. The sale was very easy, everything was ready on time and done exactly as they said it would be. The smart Fortwo I have purchased is a fantastic little car, its running really nicely.
After buying my Qashqai from here, I would highly recommend Herts and Essex Motor Company on to others. Great service and the car is absolutely brilliant. I cannot fault and will return when upgrading comes around again.